Frequently asked questions
If you have any other questions or need assistance, you can reach out to our customer support team at support@masdonuts.com.
- What is the Ma’s Donut Madness Tournament?
- It's a fun and delicious online event where you can vote for your favorite donuts to win. Think of it like the well known college basketball event that shall not be named and happens every March, but with donuts!
- When does the tournament start and end?
- The event starts on March 1st, 2024, and ends on March 13th, 2024. The winning donut will be available for free all day on March 15th, 2024.
- How many rounds are there?
- There are five rounds: Round 1, Round 2, Quarter-Finals, Semi-Finals, and Finals.
- How many donuts are competing?
- A total of 32 donuts will be competing for the title of Ma’s Donut Madness Champion!
- How can I vote?
- You can vote once per day at www.MasDonutMadness.com or vote.MasDonuts.com. Make sure to vote on all matchups for that day to submit your vote.
- Can I earn rewards points for participating?
- Yes! For each vote you cast, you'll receive 10 Reward Points on your Ma’s Donuts Rewards App account. If you vote every day of the event, you'll receive a bonus 440 points!
- Can I redeem my rewards points for free donuts?
- Yes! The points earned from this event will be added to your Redeemable Rewards Points and can be used to redeem free donuts. You can also use them for other rewards!
- How can I get a free winning donut?
- To be eligible for your free winning donut, you must download the free Ma’s Donuts Rewards App, create an account, and cast at least one vote. The email used to cast your vote must be the same email linked to your Rewards App account.
- What if I vote on all 13 days of the event?
- If you vote on all 13 days, you'll receive a bonus 440 points! That's in addition to the 310 points you can earn for voting.
- Can I vote without entering my email?
- No, you must enter your email to cast your vote. This helps us ensure the integrity of the voting process and allows us to send you promotional emails.
- Do I need to download the app to vote?
- No, you can vote on the website without downloading the app. But if you want to earn rewards points, you'll need to download the app and create an account.
- What if I already have the app but haven't created an account?
- You'll need to create a free account and link it to the same email you use to vote in order to earn rewards points.
- Can I change my vote after I've submitted it?
- No, once you've submitted your vote, it cannot be changed. So make sure you choose wisely!